4GConnect
22 Docs
How to configure the LAN port address?
Last Updated: September 15, 2025To change the IP address range used on the LAN network, go to NETWORK>LAN and then click the EDIT option. Set as shown below and click SAVE&APPLY. When the unit reboots, reconnect and access the web interface at the address you have set. In the example below, we have set the addres: 172.31.0.1 so when...
Slow internet speed through WiFi on my 4G Router
Last Updated: September 15, 2025If you have a very low internet speed (less than 5m/sec) then several factors can interfere with your internet speed. When a device is connected to one of our wireless 4G routers, the router has to “route” the data, which takes time. The typical 2.4GHz speed of 50Mbps is shared across all devices on the...
Boat remote access thought 4G – Port Forwarding to remote view CCTV system
Last Updated: September 15, 2025Although the approach you are taking with DDNS and Port Forwarding would work well on a conventional land based network, that is connected to the internet via a Cable/ADSL router, there are several reasons why they may not work on a mobile network: NAT (Network Address Translation): Mobile networks, especially those using IPv4, typically employ...
Manual APN Settings for latest EE SIM cards
Last Updated: September 15, 2025Since the end of 2022, we have started receiving support requests from new EE customers that cannot get their Digital Yacht 4G Products to work with their EE SIM. It would appear that recent EE SIMs have a Virgin Mobile profile included, which is seen as the default APN settings when our products are set...
Connecting other Marine Electronic Equipment to our 4G Products
Last Updated: September 15, 2025Many products from leading marine electronics manufacturers now feature a wired and/or wireless network interface. In some larger systems such as those from Navico/Garmin/Raymarine/Furuno, the MFDs, radar scanners, cameras and sonar systems will all be networked together via Ethernet cables. When one of our 4G Products is used as the central wireless router for internet...
4GConnect Power Consumption
Last Updated: September 15, 2025The following power consumption figures are applicable to both our 4GConnect and 4GConnect Pro models. Power consumption does vary significantly, depending upon the amount of mobile data being transferred and how much wired/wireless network activity is taking place. Below are the average consumption figures for 12v and 24v systems… Minimum – Powered up but no...
Advanced Diagnostic Tests for our 4G/5G Products
Last Updated: September 15, 2025In some situations, our 4G Products can appear to be connected to the internet, but due to other external conditions such as AV Software, ISP issues or local network settings, you cannot access websites from your browser. If this happens, there are some additional tests and checks that can be carried out. Go to SYSTEM>ADMINITSTRATION>TROUBLESHOOT...
Generating Diagnostic Information on our 4G/5G Products
Last Updated: September 15, 2025Our 4G Products are used globally on lots of different networks and occasionally, due to incorrect APN settings or SIM card issues, a unit will not correctly register on the mobile network and no internet connections will be available. In this situation, please start by checking the SIM card, as per this article that we...
How to tell what firmware your 4GConnect or 4GXtream has?
Last Updated: September 15, 2025The firmware version is normally displayed in the top right hand section of any of the web pages….example below of the original 4G Connect “Black & White” web interface and the latest “Blue & White” web interface… The 4G Xtream only has a “Blue & White” web interface.
VPN on our 4G Products
Last Updated: September 15, 2025Setting up remote access to any network that is operating on a mobile LTE (3G/4G) network is never easy, even for experienced IT engineers. Unfortunately, Digital Yacht just do not have the resources or depth of knowledge to support our customers in doing this on an individual basis. When your remote network is “hidden” inside...
I want to set up my AT&T Sim card
Last Updated: September 15, 2025If you have an AT&T Sim Card, then you need to be in “Advanced” Mode, click the word “Basic” in the web page header and then go to Network>Mobile and set the Service Mode to “4G (LTE) Only” and then click the “Save+Apply” button at the bottom of the page…. After the new settings...
4GConnect Status LEDs Information
Last Updated: September 15, 2025Here is some additional information on the modem LEDs inside the 4GConnect box. Power LED The power LED is located on the bottom left corner of the front panel, just under the power connector: It can perform two different actions: ACTION DESCRIPTION LED turned ON Router is powered up LED turned OFF Router is not powered...
4GConnect Mobile Network Disconnection
Last Updated: September 15, 2025If you have a good internet on your 4GConnect, but then the internet connection drops out after a period of time, then this section is for you. Also this is useful for fishermen or blue water sailors who regularly go a long way off shore and then when they return within reception range the 4GConnect...
General Information on 4G/5G Products (Configuration, updates, SIM cards)
Last Updated: September 15, 2025If you have any issue with your 4G product then It is always worth updating your 4G Product to the latest version. This article, although written about the AT&T update, is still applicable for any unit. Updating 4G Firmware Please note that older 4GConnect units must do a two stage update to go from...
How to manually reset the 4GConnect?
Last Updated: September 15, 2025Manual Reset for 4G Connect To reset one of our 4GConnects, you need to locate the 4GConnect main unit (silver aluminium box with black end caps) and then on the Antenna end cap, there is a small hole to access the reset switch inside – see red square in image below…. NOTE – If you...
How to configure our 4G products?
Last Updated: September 15, 2025Since COVID forced many of us to start working remotely, we are seeing an ever increasing demand for our 4G Products. Once installed and working, these products are extremely reliable, but with so many mobile network operators around the world, initial setup can be confusing. To help our customers get up and running as quickly...
How to insert a SIM card into 4G Connect?
Last Updated: September 15, 2025Here’s a quick video showing how to insert a SIM card into the 4G Connect. It also shows how to view the software to check the SIM is registered with the network
How to override the Auto-APN Settings?
Last Updated: September 15, 2025Our 4GXtream router but also the latest 4G Connect version have a new “Auto-APN” feature that reads the SIM details and selects the correct APN settings for the SIM’s mobile network. APN stands for Access Point Name and are the settings your 4G product needs to pass to the network carrier; AT&T, Vodafone, T-Mobile, etc....
Getting the Correct SIM cards for our 4G Products
Last Updated: September 15, 2025One of the most common problems, that the Digital Yacht support team help our 4G Product customers with, is SIM card issues. This little piece of plastic, with its integrated memory chip, containing a unique identifier, that allows your data usage to be tracked, causes a disproportionate amount of wasted time and effort, so we decided to...
Using WL510 with 4GXtream
Last Updated: September 15, 2025To decide whether to use the Mobile 4G connection or the WL510 long range wireless connection, you will need to go in to the 4GXtream web interface and click on the Network>WAN menu option….which will display the page below. You can use the switches at the end of each line to select whether you want...
Is the SIM or Network Operator causing the problem?
Last Updated: September 15, 2025If the unit has been working and suddenly stops or you have followed the steps above and everything appears to be OK but you still do not have a connection to the internet, then the fault is likely to be with the SIM or network operator. Could any of the following factors be applicable? ...
Are the APN Settings Correct?
Last Updated: September 15, 2025The best source of APN settings is online at https://apnsettings.org and the best way to search for them is to do a Google search like apnsettings.org UK Vodafone 2022 as the search facility on the website is not great. If the default Auto APN setting on the 4GXtream does not work, manually set the APN...